General

What if my album arrived damaged or is defective?
Zookbinders stands behind all products. Any album received damaged or with any type of manufacturing or material defect will be repaired or replaced at no c...
Wed, Jan 8, 2020 at 12:26 PM
What are the covers made of?
The cover base is a 3/16” Masonite board custom made for each album.  Many low to mid-end companies use cardboard which can bend, is less rigid and can a...
Mon, Jan 13, 2020 at 11:17 AM
What size do you recommend for custom dies?
For a custom die we can go up to 2 inches in height, and recommend no more than 5 inches in width. We can go more in width if needed, but we don't recom...
Wed, Jan 15, 2020 at 2:12 PM
What’s the difference between Acrylic and Reflectionz covers?
Acrylic cover images are printed in-house and adhered to the acrylic for a one-piece cover. Reflectionz cover images are printed on a dye-sublimation printe...
Thu, Feb 20, 2020 at 10:41 AM
Why am I being charged for coating on the EZ Book Albums?
In the ordering system, when a customer orders only an EZ Book, they will be charged extra for coated pages.  However, when a Lustre Book is ordered wit...
Thu, Feb 20, 2020 at 10:49 AM