We do not check files before printing. As much as we try to catch things such as low res files and design errors, the ultimate responsibility for such things lies with the photographer. If you are unsure of your design integrity or color/density, contact our customer service department prior to finalizing your order.

If you used the Zookbinders design service, we have a team that does a quality-check before you receive your design. However, it is the responsibility of the photographer to view and approve the final design. If there was a design error, Zookbinders will take responsibility for the error.