How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
How do I get started with Zookbinders?
What if I have a question? Is there a number I can call?
Can I cancel my order or get a refund once it’s submitted?
What are the differences between the albums?
How long will it take to make my album?
See all 15 articles
Color and Design
Do you color correct files and/or adjust the exposure of my images?
Will someone check my files before the album is printed?
How do I check my own design files?
Do you have templates for design?
What is the correct resolution or color space?
See all 12 articles
How long will it take to get my order once it ships?
What if I need to get my order faster?
What does Zookbinders charge for shipping?
Will Zookbinders combine shipping if I am placing more than one order?
Can Zookbinders drop ship directly to my client?
See all 9 articles
Editing and Culling
How do I create and export a Lightroom Catalog and Smart Previews?
How do I create a zipped folder?
How do we send files to be culled and/or edited?
What are the Turnaround Times?
How long will you store my images?
See all 14 articles
Help Desk Software