Zookbinders

General 15

• How do I get started with Zookbinders?
• What if I have a question? Is there a number I can call?
• Can I cancel my order or get a refund once it’s submitted?
• What are the differences between the albums?
• How long will it take to make my album?

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Color and Design 12

• Do you color correct files and/or adjust the exposure of my images?
• Will someone check my files before the album is printed?
• How do I check my own design files?
• Do you have templates for design?
• What is the correct resolution or color space?

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Shipping 9

• How long will it take to get my order once it ships?
• What if I need to get my order faster?
• What does Zookbinders charge for shipping?
• Will Zookbinders combine shipping if I am placing more than one order?
• Can Zookbinders drop ship directly to my client?

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Editing and Culling 14

• How do I create and export a Lightroom Catalog and Smart Previews?
• How do I create a zipped folder?
• How do we send files to be culled and/or edited?
• What are the Turnaround Times?
• How long will you store my images?

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