Editing and Culling

Uploading and Downloading
We use DropBox to transfer files. When you place an order you’ll receive an email with a link of where to upload. When we complete the editing, we’ll email y...
Tue, Oct 9, 2018 at 11:06 AM
How long will you store my RAW images?
If you let us be your editor, we’ll let you do the storing :). However, we do keep RAW files for 30 days in the case of revisions after we send you images!
Tue, Oct 9, 2018 at 11:06 AM
Do you edit JPEG’s?
We do! There is surcharge of $.03 per image to edit JPGS in addition to the base price.
Tue, Oct 9, 2018 at 11:07 AM
Will you send me back JPEG’s upon request?
Absolutely! If you are sending RAW files to be edited you can choose to receive your files back as JPEGs or XMPs. If you are sending JPEGs to be edited you ...
Tue, Oct 9, 2018 at 11:07 AM
Will you be able to rename my files?
Of course! You can indicate how you’d like us to name the files when you place the order. There’s no charge for this. Note, renaming is only available if yo...
Tue, Oct 9, 2018 at 11:07 AM
Will you be able to sequence my files?
If your cameras were time synced then we will sequence your files for only $20. If the cameras were not synced by time stamp then there is a $75 surcharge f...
Tue, Oct 9, 2018 at 11:08 AM
What are the Turnaround Times?
 Turnaround time is 2 weeks for Editing and 1 week for Culling. If you bundle both services together you’ll get Culling and Editing back in just 2 weeks! Th...
Tue, Oct 9, 2018 at 11:08 AM
Can we try Zook editing on a trial order?
Absolutely! When you place your order, check the box that it’s your first one and we’ll edit up to 20 images from multiple scenes for you to review. When yo...
Tue, Oct 9, 2018 at 11:08 AM
How long will it take to get the test images back on my first order?
Turnaround time is ~3 days
Tue, Oct 9, 2018 at 11:08 AM
Can you edit using my LightRoom presets?
Yes. We offer a selection of our own popular filters or you can send us up to 3 of your preset filters. Note, presets will be saved as an additional file an...
Tue, Oct 9, 2018 at 11:09 AM