Zookbinders

Click on the “New Customers” link from the home page and fill out the registration form. A sales representative will contact you (usually within the same bu...

All questions can be answered by our customer service staff at 847-272-5745 or by Live Chat via the button in the bottom right-hand corner of the site. Feel...

For Design Orders a $100 deposit will be refunded ONLY if your order has not started the design process.   If you cancel a Design Order during or after th...

The best way to show the differences between most of the albums is to click here: https://www.zookbinders.com/hand-made-wedding-album/  Zook Book is our...

Services Design orders: 7-10 business days* Design revisions 2-3 business days Selection orders: 1-3 business days Products Zook Books, Lustre ...

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) through the direct pay eCommerce platform built into our zookie pr...

Both options are available to you. We recommend letting us drop-ship directly to your client because they don’t want to wait! We’ll drop-ship to your client...

Yes, 10-day rush service is a 30% additional fee. Rush service has temporarily changed from its previous 5-day completion due to COVID-19 disruptions. Ru...

The photographer should contact us if there are any concerns with the product.

To check the status of an album in production: Please contact the customer service team and we can give you the status and estimated ship date.  To che...